Beta: every plan is 50% off for the period you pay for.

Heard

Everything Heard does.

The front page is the short version. This is the long one: each part of Heard, what it does, and what it leaves to you.

Invoices, receipts and statements

Anything on paper or in a PDF. Heard reads it, files it and waits for your approval, so the record exists without anyone typing it in.

Three ways in
Photograph it, upload it, or forward it to your Heard email address.
What it reads
Vendor, date, total and the line items, with the original kept beside them.
A queue, not a pile
New documents wait in one list. Approve or dismiss each one without opening it.
Rules
Tell Heard which vendors are routine and those documents approve themselves.
Folders and search
Drag documents into folders, move many at once, and search by what is written inside them.
Due dates
Dates found on a document show up on your calendar.

Worth knowing. A blurry photo or an unusual layout can be misread. That is why nothing is filed for good until you approve it.

Bank and card accounts

Connect your accounts and Heard lines up what left the bank with what you have paperwork for.

Balances
Every connected account in one place, with its recent activity.
Matching
Each charge is paired with the receipt or invoice behind it, and with the QuickBooks entry when there is one.
What is left over
A charge with no document, or a document with no charge, is flagged for you.
Your call
A suggested match is a suggestion. You confirm it.

Worth knowing. Heard reads your accounts. It cannot move money or pay anyone.

Sales

Your Square sales, brought in as they happen and kept for every location.

By day, week, month
The same figures at whatever span you want, against the period before.
By location
One location or all of them, and the view stays that way as you move around the app.
Down to the item
Open a day to see what sold and how many.
Net of tax
Sales are shown without sales tax, so they compare cleanly with costs.

Expenses

What you spent, sorted without you sorting it.

Categories
Expenses are put into categories for you. Your own rules take over where you set them.
Where it came from
Each expense links back to its document, bank charge or QuickBooks entry.
Recurring costs
Rent, linen, the things that come every month are marked as recurring.
In bulk
Re-categorise, move or export many at once.

The schedule and payroll

Build the week knowing what it costs, and check the hours that were actually worked before they are paid.

A labor budget
Set from your last four weeks of sales at that location. It moves as you add shifts.
Warnings before you publish
Overtime, a close followed by an open, and the same person booked twice.
Square shifts
Shifts publish to Square and changes come back. Publishing is in beta.
Hours worked
Timecards from Square, set against what was scheduled.
Payroll totals
Hours, overtime and sales per labor hour for the period, ready to export.
Your people
Team members in Square are matched to the people in Heard once you confirm each match.

Worth knowing. Heard does not run payroll or pay your staff. It gets the hours right for whoever does.

Reviews

Every Google review, with a reply already drafted.

A draft for each
Written in the voice you set, waiting for you to read.
Your voice
Describe how you talk to customers once and the drafts follow it.
Low ratings first
A poor review reaches you straight away.
What people keep saying
Recurring themes across your reviews, so one bad Saturday does not look like a pattern.

Worth knowing. Nothing is posted automatically. A reply goes to Google when you press the button and not before.

Sage, the assistant

Ask a question in plain words and Sage answers from your own sales, costs, documents and reviews.

It shows its sources
An answer says which documents and charges it used.
It proposes, you confirm
Sage can suggest a change, such as a category or a draft schedule. It makes none until you agree.
A morning summary
A daily email of what happened and what needs you.
Message limits
50 a month on Starter, 500 on Growth, unlimited on Pro.

Worth knowing. Sage is AI. It can be wrong, and it will say when it does not know.

What each connection brings in

You sign in to each service from Heard. Connecting one brings in the last six months.

Square
Sales, locations, team members, timecards and shifts.
Bank and cards
Balances and transactions.
QuickBooks
Expenses and your books, kept in step with Heard.
Google Business
Reviews and opening hours.
Switch parts off
Use a connection for sales and not for team, or the other way round.
Disconnect any time
Heard gives up its access when you do.

Who sees what

You decide what each person on your team can see and do.

Roles
Owner, admin and manager, with sensible defaults for each.
Per person
Override any one permission for any one person.
Audit log
A record of who changed what, and when, with the before and after.
Collaborators are free
Two per location on every plan.

Want to know what it costs? Pricing, in full.

See your own numbers, not a demo.

Connect Square and Heard pulls in your last six months of sales. 14 days free, then half price while we're in beta. No contract.

  1. TonightConnect Square. Your last six months of sales come in.
  2. This weekAdd your bank, and forward a few invoices. The first tickets show up.
  3. Day 14Keep it, or don't. There is no contract and you can export your data.